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CQC Rating Good
Zero Tolerance
We all have bad days, and when we feel ill we may feel 'down' and a little more irritable than normal. All our staff are here to help you. Reception staff are following procedures that help the practice to function efficiently. Staff have the right to work in a safe and secure environment and we, as employers, have the legal responsibility to provide that safe and secure environment.
The practice will not tolerate:
- Verbal abuse to staff which prevents them from doing their job or makes them feel unsafe.
- Threats of violence or actual violence to a GP or a member of his or her staff.
The GPs have the right to remove from their list with immediate effect any patient who behaves in the above manner.
INDEX - Policies
- Access
- Call Recording Policy
- Chaperone Policy
- Complaints to the Practice
- Net GP Earnings
- GDPR
- Named Allocated GP
- Data Choices
- Summary Care Record Preferences
Privacy
- Access to Medical Records
- Care Quality Commission
- Complaints, Subject Access Requests and Freedom of Information
- Direct Care Emergencies
- Direct Care Routine and Referrals
- National Screening and Reporting
- Legal Requirements
- Litigation and Claims
- NHS Digital
- Patient Communication
- Patient Participation Group
- Proxy Ordering
- Payments
- Reporting Gunshot and Knife Wounds
- Risk Stratification
- Safeguarding
- Use of Covid Data for Research Purposes
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